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- AMATEUR HACKERS TRIPPED UP
- By Danna Dykstra Coy
-
- This article appeared in the Telegram-Tribune Newspaper, San Luis Obispo, CA.
- March 23, 1991. Permission to electronically reproduce this article was given
- by the newspaper's senior editor.
-
- *****
-
- San Luis Obispo police have cracked a case of computer hacking. Now they've
- got to work out the bugs. Officers were still interviewing suspects late
- Friday linked to a rare case of computer tampering that involved at least four
- people, two of them computer science majors from Cal Poly.
-
- The hackers were obvious amateurs, according to police. They were caught
- unknowingly tapping into the computer system in the office of two local
- dermatologists. The only information they would have obtained, had they
- cracked the system's entry code, was patient billing records.
-
- Police declined to name names because the investigation is on-going. They
- don't expect any arrests, though technically, they say a crime has been
- committed. Police believe the tampering was all in fun, though at the expense
- of the skin doctors who spent money and time fixing glitches caused by the
- electronic intrusion.
-
- "Maybe it was a game for the suspects, but you have to look at the bigger
- picture," said the officer assigned to the case, Gary Nemeth. "The fact they
- were knowingly attempting to access a computer system without permission is a
- crime." Because the case is rare in this county, police are learning as they
- go along. "We will definitely file complaints with the District Attorney's
- Office," said Nemeth. "They can decide whether we've got enough of a case to
- go to trial."
-
- Earlier this month San Luis dermatologists James Longabaugh and Jeffrey Herten
- told police they suspected somebody was trying to access the computer in the
- office they share at 15 Santa Rosa St. The system, which contains patient
- records and billing information, continually shut down. The doctors were
- unable to access their patients' records, said Nemeth, and paid a computer
- technician at least $1,500 to re-program their modem.
-
- The modem is a device that allows computers to communicate through telephone
- lines. It can only be accessed when an operator "dials" its designated number
- by punching the numbers on a computer keyboard. The "calling" computer then
- asks the operator to punch in a password to enter the system. If the operator
- fails to type in the correct password, the system may ask the caller to try
- again or simply hang up. Because the doctors' modem has a built-in security
- system, several failed attempts causes the system to shut down completely.
-
- The technician who suspected the problems were more than mechanical, advised
- the doctors to call the police. "We ordered a telephone tap on the line, which
- showed in one day alone 200 calls were made to that number," said Nemeth. "It
- was obvious someone was making a game of trying to crack the code to enter the
- system." The tap showed four residences that placed more than three calls a
- day to the doctors' computer number. Three of the callers were from San Luis
- Obispo and one was from Santa Margarita. From there police went to work.
-
- "A lot of times I think police just tell somebody in a situation like that to
- get a new phone number," said Nemeth, "and their problem is resolved. But
- these doctors were really worried. They were afraid someone really wanted to
- know what they had in their files. They wondered if it was happening to them,
- maybe it was happening to others. I was intrigued."
-
- Nemeth, whose training is in police work and not computer crimes, was soon
- breaking new ground for the department. "Here we had the addresses, but no
- proper search warrant. We didn't know what to name in a search warrant for a
- computer tampering case." A security investigator for Pacific Bell gave Nemeth
- the information he needed: disks, computer equipment, stereos and telephones,
- anything that could be used in a computer crime.
-
- Search warrants were served at the San Luis Obispo houses Thursday and Friday.
- Residents at the Santa Margarita house have yet to be served. But police are
- certain they've already cracked the case. At all three residences that were
- searched police found a disk that incorrectly gave the doctors' phone number as
- the key to a program called "Cygnus XI". "It was a fluke," said Nemeth.
- "These people didn't know each other, and yet they all had this same program".
- Apparently when the suspects failed to gain access, they made a game of trying
- to crack the password, he said. "They didn't know whose computer was hooked up
- to the phone number the program gave them," said Nemeth. "So they tried to
- find out."
-
- Police confiscated hundreds of disks containing illegally obtained copies of
- software at a residence where two Cal Poly students lived, which will be turned
- over to a federal law enforcement agency, said Nemeth.
-
- Police Chief Jim Gardner said he doesn't expect this type of case to be the
- department's last, given modern technology. "What got to be a little strange
- is when I heard my officers talk in briefings this week. It was like `I need
- more information for the database'." "To think 20 years ago when cops sat
- around and talked all you heard about was `211' cases and dope dealers."
-
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